Solar Frequently asked Questions

Q: How do I start the process to go Solar with the City of Safford?
A: You must first fill out an application, found here: Application & Grid Interconnect Form. Once you submit your application, the City Inspector will get in contact with your solar agent. Once the approval process is complete, Business Services will be notified to create your Net Metering utility account.

Q: How long is the application process?
A: The application process can typically take 1-2 days, depending on when the City of Safford receives submittals for the Application & Grid Interconnect Form.

Q: Do you reimburse for Solar
A: Our current policy does not reimburse a dollar amount for Solar. If our customers generate excess KWH, we carry over the “credit” to the next billing cycle.  

Q: How does the billing work?
A: You will receive two (2) bills from the City of Safford once you go to Solar. You will receive one bill that shows all your other service charges, and a Net Metering bill. We must split the bills to keep track of your electric usage and the credit generated from your Solar.

Q: What is Net Metering?
A: Net Metering is a billing mechanism that credits Solar energy system owners for the electricity they add to the grid. For example, if a residential customer has a PV system on the home’s rooftop, it may generate more electricity than the home uses during daylight hours. If the home is net-metered, the electric meter will run backwards to provide a credit against what electricity is consumed at night or other periods when the home’s electricity use exceeds the system’s output. Customers are only billed for their “net” energy use.

Q: Does the City of Safford charge a surcharge?
A: Yes, currently our Electric monthly charge is $9.00 per month. The City of Safford needs to charge this rate since you are still hooked up to our system and drawing from the grid when the sun is not out.

Q: If I have questions about Solar power, who do I contact?
A: City of Safford Electric Department
Dan Braatz – Electric Division Manager
P.O. Box 272
405 W Discovery Park Blvd.
Safford, Az. 85548
(928) 432-4221